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Payment Method

What type of payment do you accept?
All invoices must be paid in U.S. dollars. Visa or MasterCard is no longer accepted, we only accept Paypal. Please be aware that all first time buyers or first time orders must be made prepayment. No charges will apply unless checks are returned. Any returned checks are subjected to a $20.00 penalty fee.

Shipping and Handling Information

How long does it take to process my order?
We are almost always prompt with our shipments. Shipments usually leave our warehouse between 2-3 days from payment receipt. Processing payments and packaging take time, so please allow the time.
Please note that during the Holidy Seasonorders may take additional time.

Which shipping companies do you use?
Freight: All orders, unless stated otherwise, are shipped via FEDEX.

I have ordered, but where is my item?
You can use this website to track and keep status of your order. Refused or undeliverable shipments will not be granted a refund. Returned shipments will be held until a $10 handling fee and funds to cover re-shipping are paid. If during a FEDEX shipment, an address change occurs through no fault of our own, we expect you will honor a $5 charge (charged to us by FEDEX). The customer is responsible for arrival of shipment once shipment leaves our warehouse. If the carrier leaves the package at the door and it is lost or stolen, we cannot do anything about it. Packages sent as "restricted delivery", where a signature is required, requires extra $2-$3 from the carrier. Please contact the shipping service to process a claim if necessary. FEDEX does not need a signature to deliver packages. At their option, they can leave a package at a door and it is considered delivered. We consider it delivered as well. The occurrence of lost or stolen packages has been so low, that it usually is not a problem, but we feel we should inform you to disclaim our liability in case your neighborhood or building has a problem with this.

Return Policy

What is your Return Policy?
Exchanges are allowed within 30 days of purchase and only for defective items. It is offered after professional installation help has been sought. For exchanges or replacements, it is necessary that we must first receive the merchandise. We must examine the defective merchandise. A return authorization number must be obtained from our customer service department, before the returned merchandise can be accepted by us. Returning without authorization will not be refunded.

**Returns and Warranties restrictions:
* Items must be returned in brand new condition. (No scratches, marks, or discoloring)
* Merchandise must be return with original packaging, documentation, etc.
* Special Order items will NOT be cancelled, exchanged or returned.
* Merchandise cannot be damaged during installation.
* Returns that are found to be not defective will be subject to a $10 handling charge. All non-product charges such as shipping, transaction cost, and insurance are not refundable. If you want the item returned, you must pay all return shipping and handling charges.
* Products that are returned are subject to a 10% restocking fee.
* Items will be sent using the same shipping method as the original order. You may pay additional shipping costs if you feel you need the item sooner.
* If a suitable replacement cannot be made within 3 weeks, your money will be refunded less shipping costs.
* If we make an error and ship you the wrong item we will replace the item after it has been shipped back to us. We will only ship back once we receive the item and can inspect it to make sure everything is in order.

Limited Warranty: All Items sold are on an as is basis. Warranties that apply may be limited manufacturer warranties. M2 Performance disclaims all warranties expressed or implied. We also do not authorize any one to assume liability in connection with these items. The buyer shall not be entitled to recover any damages arising from use of merchandise. All merchandise is aftermarket and intended for OFF-ROAD use only. Buyer assumes responsibility for violations of local laws and rules that may result from use of merchandise. Please check your local laws and research the item to make sure you are purchasing the correct items. USER ASSUMES ALL RISKS & COSTS ASSOCIATED WITH THE USE OF THESE PARTS & ACCESSORIES. M2 Performance will not be responsible for any damage or loss beside the part is sold from us. Physical damage will void warranty automatically. Please keep the invoice within the warranty period, without proof of invoice, automatically void warranty. Before any return, please contact our customer service by phone or email first for RMA #, we will NOT accept returns without any approval. During warranty period after approved by M2 staff, buyer can have full refund within 7 days (except S/H charge) after item is received, buyer will have free part (s) exchange or replace, buyer shall be responsible for shipping charge from buyer to us.

Conditions of Use

By using this website you agree and are subject to the terms and conditions. User accepts all risk and responsibility regarding these products. M2 performance will NEVER give out customers information. All information gathered from the M2 website is solely for the purpose of promotions/news, processing orders and customer service. Any content on this website is property of M2 Performance Inc. and may not be used for any other purposes without consent. M2 Performance is third party vendor of manufactured items, and accepts no responsibility for any implied conditions, warranties or representations that may express by the makers of the products contained herein. All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. M2 Performance shall have no liability or responsibility for any delay in the delivery, installation or use of the products, as well as the service life of the products, performance, installation, or accuracy of the information given. M2 Peformance assumes no responsibility for the reviews, posts, and claims which are submitted to the website by other viewers of the website. Any material submitted to the M2 website may not contain any unlawful, obscene or abusive material, any type of "spam" and/or virus. M2 Performance reserves the right to remove any information submitted to the website. M2 Performance will not be liable for any special or consequential damages that result from the use of, or the inability to use of the materials on this site or the products purchased. This disclaimer of responsibility applies to any damages or injuries caused by failure of performance, error, interruption defect, computer virus, deletion or alteration. You are responsible for maintaining your account. User accepts all responsibilty for activities which occur under your account. Falsifiying information is fraud and legal action will be taken immediately. By using this website, you are agreeing to the terms and conditions of our policies. M2 Performance reserves the right to change the terms and conditions at any time.